Customer Services

Customer Service Sales Adviser – Manchester

Do you currently work in, or have experience of providing great Customer Service and are seeking a fresh challenge in a vibrant and expanding business?

Speedy Freight are a transport solutions provider, who place customer experience as the key to our success. We are recruiting for a Customer Service Sales Adviser to join our team.

We are a successful National organisation providing logistics solutions. Part of one of the UK’s leading supply chain, transport and logistics businesses, truly offering end-to-end supply chain solutions.

Our Mission is ‘To be the first choice to deliver every single time. To always be there for our customers and our team’

 

Responsibilities & Objectives

  • Establish, develop and maintain positive business and customer relationships
  • Positive “can do” attitude
  • Reach out to customer leads through cold calling
  • Plan and produce effective transport solutions guided by the operating model
  • Communicate with customers and drivers to ensure customer KPI targets achieved and maintained
  • Audit and update the CRM system
  • Contribute to the team performance by sharing and implementing best practice ideas
  • Work to deadlines and work independently when required
  • Communicate effectively and professionally with all levels of staff and clients
  • Flexible approach required to cover on-call rota system

Key Skills:

  • Excellent knowledge of MS Office
  • Familiarity with CRM, preferably HubSpot
  • Ability to build productive business professional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent communication and negotiation skills

Salary is up to £22k plus bonus, with 21 days holidays plus bank holidays.

Interested? Contact FDMteam@speedyfreight.com

Closing date:  28 February 2020

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