Management - Speedy Freight

Business Improvement Area Manager

Location: Field Based National Role

Working hours: Monday – Friday, 37.5 hours

Starting salary: Competitive

What is the role?

To introduce effective plans and mentor/support the Franchisee Network ensuring all Franchisees and owned office targets and objectives are achieved. Agree targets in line with company objectives, advise and guide Franchisees to achieve financial and operational objectives whilst complying with company policy and legislation.

Responsibilities & Objectives

Ensure targets are agreed in line with company objectives, encourage/support local activity and KPI reporting to ensure delivery of these targets

Introduce policies and procedures to ensure the Network is adequately trained and resourced to deliver the agreed targets

Deliver operational change to a high standard whilst providing guidance

Document and Deliver operational productivity and improvement processes

Accountable for driving improvement to achieve regional targets and compliance

Implement KPI’s and measurement plans to ensure we can measure impact of change for benefit realisation

Manage stakeholders effectively to gain buy in for change and utilise knowledge across the business

Lead and facilitate workshops with Franchisees to ensure we gain the right input and implement business processes

Own the development and drive improvement of network business process and system improvement

Functional expert to challenge and refine business, functional and data requirements

Develop Growth plans and mentor Franchisees to achieve expected revenue from businesses within their postcode allocation

Complete Regular reviews of Progress and Profitability of the Franchise Network

Highlight areas of risk to Head of Franchise

Mentoring/coaching the Network teams’ day to day and conduct field visits where appropriate

What kind of candidate are we looking for?

Core

Full Driving Licence.

A seasoned and confident individual who can influence at all levels.

An analytical thinker

Excel, Word and Powerpoint with the ability to create spread sheets and pivot tables

Communication is key to this role, therefore strong presentation skills are essential, as is the ability to influence at all levels

The ability to demonstrate good problem-solving skills and plan effective contingencies and solutions

Strong relationship builder with the ability to build strong relationships with both internal and external stakeholders

Passionate about customer experience improvement and innovation
Excellent measurement and qualitative skills
Good at cultivating and delivering upon working relationships

Desirable

Awareness of Legislation
Knowledge and understanding of the budgeting process and delivery of service levels to budget, including cash collection and cost controls
Mentoring of a team, motivation and objective agreeing

To apply please e-mail your cv and a covering letter to:

Business Improvement Area Manager

Ensure targets are agreed in line with company objectives, encourage/support local activity and KPI reporting to ensure delivery of these targets

Introduce policies and procedures to ensure the Network is adequately trained and resourced to deliver the agreed targets

Deliver operational change to a high standard whilst providing guidance

Document and Deliver operational productivity and improvement processes

Accountable for driving improvement to achieve regional targets and compliance

Implement KPI’s and measurement plans to ensure we can measure impact of change for benefit realisation

Manage stakeholders effectively to gain buy in for change and utilise knowledge across the business

Lead and facilitate workshops with Franchisees to ensure we gain the right input and implement business processes

Own the development and drive improvement of network business process and system improvement

Functional expert to challenge and refine business, functional and data requirements

Develop Growth plans and mentor Franchisees to achieve expected revenue from businesses within their postcode allocation

Complete Regular reviews of Progress and Profitability of the Franchise Network

Highlight areas of risk to Head of Franchise

Mentoring/coaching the Network teams’ day to day and conduct field visits where appropriate

Core

Full Driving Licence.

A seasoned and confident individual who can influence at all levels.

An analytical thinker

Excel, Word and Powerpoint with the ability to create spread sheets and pivot tables

Communication is key to this role, therefore strong presentation skills are essential, as is the ability to influence at all levels

The ability to demonstrate good problem-solving skills and plan effective contingencies and solutions

Strong relationship builder with the ability to build strong relationships with both internal and external stakeholders

Passionate about customer experience improvement and innovation

Excellent measurement and qualitative skills

Good at cultivating and delivering upon working relationships

Awareness of Legislation

Knowledge and understanding of the budgeting process and delivery of service levels to budget, including cash collection and cost controls

Mentoring of a team, motivation and objective agreeing

Sonia Sweeney

Speedy freight

Unit 2 Cranford Drive

Knutsford

WA16 8ZR

Sonia.Sweeney@speedyfreight.com

Closing date: 31st December 2019