Chester and Liverpool Franchisee- scoops Franchisee of the Year
What a year 2020 was, a global pandemic impacted every one of us. As a network Speedy Freight same day courier service truly pulled together and played a part in fighting back against Covid-19. Whilst it was a tough year, causing significant concern, our network grew and we developed and launched new systems and processes that put us in a strong position to deliver our long term strategy, meeting client’s needs. Our core values came through, the network stood strong and supported one another.
We scaled up in a matter of hours for major ecommerce clients, offering a home delivery service, delivering over 1 million consignments to people’s homes in the first 8 weeks of lockdown. Whilst also supporting the Covid effort, moving vital PPE, test kits and equipment.
We launched our import and export Freight service to support clients to navigate the challenges Brexit has caused businesses- offering everything from paper work only services to paperwork, transport and onward transit.
It is really important we recognise the efforts of our branch teams throughout the UK, so this year, we held our awards online.
Throughout 2020 we saw branch teams and Franchisees collaborate more than ever before, this award is for the branches who have shown consistent support and got involved in our courier initiatives.
Customer Service Award
This award recognises the branches who have built strong relationships with their customers, offering an uninterrupted consistent service to their logistics clients.
Awarded for dedication to continually review systems to facilitate incremental gains that enhance the quality of our business courier service and the customer experience, backed up with customer testimonials.
Going the extra Mile
From first class team camaraderie, to going the extra mile to support system developments, to doing everything possible to resolve issues to keep goods moving for clients, these branches have gone over and above.
- East London
Franchisee of the Year
These Franchisees have delivered excellent levels of customer service and customer logistics solutions despite the pandemic. They have also supported fellow franchisees and have volunteered in new system testing and development.
- Andrew Barrie
- Simon Chorlton
- John Powell
Avid Liverpool FC Fan, Franchisee John Powell has helped train and develop fellow Franchisees over a number of years. John is solutions focussed and always offers a competitive price to clients.